We Appreciate Your Business!
Thanks
for visiting us online at Centering.org.
Centering
Corporation values you as a customer and respects your right to
privacy. Rest assured your personal information will remain
confidential and available only to members of our staff. We will not
sell your personal information to third parties for any other
purposes.
Policy Overview
Please
review the following policies carefully, as they are the terms of
sale that govern your purchase at our online store.
The
policies set out your rights and obligations with respect to your
purchase, including important payment method, shipping procedures and
product warranties.
Your placement of an order implies that
you have read and agree to our online shopping policies, so be
certain you understand them before you place your order.
If
you have any questions what so ever about our products, pricing,
policies or your recent order, please call us toll-free at (866)
218-0101 or, if you are located outside of the US,
(402)-553-1200.
Sales Policy
Centering
Corporation is North America's oldest and largest grief and
bereavement resource center. Centering Corporation provides resources
to a network of professionals and individuals.
Wherever
possible, Centering Corporation strives to offer competitive pricing
along to our customers. Your total order price will include the price
of the product at checkout, plus any applicable sales tax and
shipping charges at the time of billing.
Centering Corporation
reserves the right to change prices for products at any time and to
correct pricing errors that may occur.
Proof Of Purchase
Once
you completed your transaction, Centering Corporation will send a
confirmation of your order via e-mail.
Payment Methods
1.
Centering Corporation will accept payment through Visa, MasterCard,
Discover and American Express. However, we are unable to accept
credit, debit or check cards issued by banks outside of the United
States and Canada.
For credit card purchases, Centering
Corporation will require the credit, debit or check card number,
expiration date and security code for your card at the time of
purchase to protect against unauthorized usage.
The security
code is an individual three- or four-digit number specific to your
card that may be printed on the signature panel on the back of your
Visa, MasterCard or Discover card. This number will be located on
the front of American Express cards.
By placing your order,
you represent and warrant to Centering Corporation that the use of
your credit card is authorized and legal. Keep in mind, it is your
responsibility to promptly notify your bank of any changes to your
billing information or of any loss, theft or unauthorized use of your
credit card number.
2.
Centering Corporation can also provide invoicing for CURRENT
customers. If you are a new customer and need to be invoiced, you
will need to provide a Purchase Order number. If this is not
provided, your order will not be fulfilled until we are able to
contact you for a Purchase Order number or pre-payment information.
Pricing
Wherever
possible, Centering Corporation strives to offer competitive pricing
along to our customers. Your total order price will include the price
of the product at checkout, plus any applicable sales tax and
shipping charges at the time of billing.
The proof of purchase
that Centering Corporation emails or mails to you will include any
applicable sales tax.
Tax-Exempt
Orders
If you place your order being
shipped within Nebraska on behalf of a tax-exempt organization or
individual, please call Centering Corporation at (866) 218-0101 or
(402) 553-1200 for further assistance. You will be required to
provide your Tax Exempt ID Number.
Shipping
Centering
Corporation is pleased to offer a variety of shipping options to fit
your needs. Remember that these estimates are for time in transit
only, and that they do not apply until the product leaves our
facilities.
As the delivery of your order is beyond Centering
Corporation’s control, once your order leaves our facilities, we
cannot assume liability for late deliveries, regardless of the
delivery method you specify.
A signature is typically required
for delivery. If you will not be at the shipping address to accept
delivery of your product, consider shipping the item to an address
where someone you trust will be available to sign for your
package.
Please note that Centering Corporation is not able to
adjust the shipping address once a package has left our
facility.
Occasionally packages are returned to Centering
Corporation as undeliverable. When the carrier returns an
undeliverable package, please contact us at (866) 218-0101 to make
arrangements for reshipment.
Return And Refund Policy
If
you are not satisfied with your Centering Corporation purchase,
please call us at (866) 218-0101 for instructions on returning the
item. Please do so within 14 calendar days of the receipt of the
product.
Please keep in mind, once an ordered has been
shipped, it can not be cancelled.
If the item is returnable,
and you send it back to us unopened in the original box, Centering
Corporation will exchange it or offer you a refund based on your
original method of payment.
You must return the product to
Centering Corporation within 30 calendar days of the receipt. The
return address is as follows:
Centering
Corporation
7230 Maple St
Omaha NE 68106
(866) 218-0101
Attn:
Nick Sieff
All products must be packed
in such a manner as to prevent damage to the contents. Centering
Corporation will assess a 20% restocking fee on any CDs or
DVDs.
NOTE:
Centering Corporation recommends that you (1) use a carrier that
offers shipment tracking for all returns and (2) either insure your
package for safe return to Centering Corporation or declare the full
value of the shipment so that you are completely protected if the
shipment is lost or damaged in transit. If you choose not to (1) use
a carrier that offers tracking or (2) insure or declare the full
value of the product, you will be responsible for any loss or damage
to the product during shipping.
Canceling/Changing
Orders
If for any reason you need to
cancel an order, change an item in an order, or change the shipping
address, please call us at (866) 218-0101 or (402)
553-1200.
Generally, we cannot cancel an order once it has
shipped from our facility. Therefore, the sooner you call the better
our chance of catching your order in time. Be aware that most orders
do ship within 24 hours. If we are unable to make the change before
the order is processed and shipped, you will need to return the item.
Damaged Deliveries
Products
damaged in shipping are the responsibility of the consignee
(customer) and the carrier.
If a
shipment is received partially
damaged, have the carrier indicate the extent of the damage on the
bill of lading before signing for receipt of the delivery. Once this
has been done, it is the customer’s/purchaser’s
responsibility to contact the carrier for the settlement of
claim.
If the shipment is completely
damaged, refuse the delivery. Contact us at (866) 218-0101 or (402)
553-1200 for a replacement shipment and specify that the original
shipment was refused due to damages.
If you need assistance,
our staff will be able to answer any questions and can help you in
filing your claim.
If
a shipment is received and there are concealed
damages, the purchaser must file a claim with
the carrier within 72 hours. The carrier will then arrange for an
inspection and settlement of claim.
Other Terms and Conditions
Centering
Corporation reserves the right to, from time to time, with or without
notice to you, in Centering Corporation's sole discretion, amend the
terms and conditions for use and purchases regarding the online
shopping services.
Any amendments by Centering Corporation
will be effective only as to orders you place subsequent to Centering
Corporation’s revisions of these terms and conditions on the Web
site to reflect the amendments.
It is your responsibility to
review the terms and conditions prior to submitting each order, and
Centering Corporation has no responsibility to notify you of any
changes prior to effectiveness of the changes or
otherwise.
Centering Corporation can not be held responsible
for typographical errors. Centering Corporation reserves the right to
cancel any order placed – if there were a typographical error on
the Centering Corporation store concerning pricing or availability of
any item ordered when the order was placed.
Centering
Corporation has the right to make changes to any products or services
offered at the Centering Corporation Store, or to the applicable
prices for any such products or services, at any time, without
notice.
The information provided at the Centering Corporation
Store with respect to products and services may be out of date, and
Centering Corporation makes no commitment to update the information
provided at the Centering Corporation Store with respect to such
products and services.
Centering Corporation reserves the
right to do any of the following, at any time, without notice: (1) to
modify, suspend or terminate operation of or access to our online
store, or to any portion of our online store, for any reason; (2) to
modify or change our online store, or any portion of our online
store, and any applicable policies or terms; and (3) to interrupt the
operation of our online store, or any portion of our online store, as
necessary to perform routine or non-routine maintenance, error
correction, or other changes.
Centering Corporation, in its
sole discretion, reserves the right to refuse service to anyone, with
or without cause or reason.
Limitation Of Liability
Centering
Corporation shall not be liable to you for any interception of online
communications, software or hardware problems (including, without
limitation, viruses, loss of data, or compatibility conflicts),
unauthorized use of your credit card, or other consequence beyond the
reasonable control of Centering Corporation.
Any liability of
Centering Corporation, its employees, affiliates, or agents, to you
for damages, losses and causes of action, whether in contract, tort,
or otherwise, either jointly or severally, shall be strictly limited
to the aggregate dollar amount paid by you to Centering Corporation
in the twelve (12) months (or, if less, such shorter period of your
use of the online shopping service) immediately prior to the claimed
injury or damage.
Governing Law
The use
by you of this Web site, the Centering Corporation information,
content, services, or other materials, and any and all other matters
between Centering Corporation and you related hereto, shall be
governed by applicable laws of the United States.
If any part
or parts of these terms and conditions are held to be invalid, the
remaining parts will continue to be valid and enforceable.
Nothing
in these terms and conditions affects any statutory rights of
consumers that cannot be waived or limited by contract.
You
hereby agree to waive any right to a jury trial in any suit arising
out of or relating to this Web site or any Centering Corporation
information, content, services or other product.
Any suit or
proceeding arising out of or relating hereto must be commenced within
one year from the date the right, claim, demand or cause of action
being asserted first came into being.
Venue for all disputes
arising out of or relating to this agreement shall be in the federal
courts situated in Omaha, Nebraska.
Neither Centering
Corporation nor its employees, agents, representatives, licensors or
suppliers shall in any event be liable to you or to any third party
for any lost profits, revenues, business opportunities or business
advantages whatsoever, nor for any direct, indirect, special,
consequential, indirect or incidental losses, damages or expenses
directly or indirectly relating to the use or misuse of this site, or
any other hyperlinked Web site, or any Centering Corporation
information, content or other material or software used therewith,
the use or failure, non-compliance or limited availability of any
information, content, or service provided by Centering Corporation
through this Web site, any information provided in the Centering
Corporation system or any obligation under or subject matter of this
Web site, whether such claim is based upon breach of contract, breach
of warranty, negligence, gross negligence, strict liability in tort
or any other theory of relief, or whether or not Centering
Corporation is informed in advance of the possibility of such
damages.
If you have any questions regarding this Web site or
its contents, or these terms and conditions, please call Centering
Corporation at (866) 218-0101 or (402) 553-1200.
Once
Again, Thanks For Your Business!
We Hope You Visit Our Web Site
Often For New Products, Event Information, And Special On-line Deals.
